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Call 0808 808 4000 and get help with your debts.
Use this letter when a creditor has refused your pro-rata offer of payment. For information on how to use this letter see our fact sheet Payment offer - what to do if a creditor refuses.
You can choose to send a letter in your own name or in joint names. You may have a debt in joint names, or want to write to your creditors together because you have worked out a joint budget.
27th September 2023
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